Cibigi - Site Hosting and Domain Management Service Agreement.
Please read these (“Terms”, “Service Agreement”) carefully, These terms are a legally enforceable contract between you who is also refer to as “Member” "client" "user" and “Us” Cibigi® who is also refer to as “we”, “us”, “our”,) on this site hosting and domain management service agreement which governs your use of Cibigi hosting and domain management services.
Cibigi site hosting and domain management is covered under the Cibigi 24/7 technical support, ongoing maintenance, and optimization.
When it comes to security, support & performance! We take these things very seriously! That's why Cibigi - site hosting and domain management services come with Free 24/7 Support & Ongoing Optimization.
1. Built for eCommerce Sites, Business Sites & Cibigi Showcase online store / website.
Built to provide your eCommerce Sites, Business Sites & Cibigi Showcase online store / website with super-fast load time, while having the best Cibigi technologies, security, and support.
When you become a client, we completely optimize the hosting for your site.
2. Cibigi - Site Hosting and Domain Management Services Covers:
Free Ongoing Optimization
Free Technical Management
Free 24/7 Hands-on Support
Free Proactive Monitoring
Free Ongoing Feature Updates
Free Training & Onboarding
Free Domain Management
Powered by Cibigi means (Peace of Mind) for you.
3. Cibigi Site Hosting Storage:
You get enterprise-grade storage with caching and image optimization for resilience and performance for your eCommerce Sites, Business Sites & Cibigi Showcase online store / website.
Additional storage can be added instantly and seamlessly to your site as needed, for an additional monthly fee of USD $15.00 for 5GB.
You will be notified by email when you reach the storage limit.
4. Software Maintenance and Automatic Software Update.
We automatically update and fix software conflicts for your site. This is part of Cibigi eCommerce Hosting ongoing optimization and site security hardening.
We actively focus on seeking out issues and work to prevent them before they affect your site and visitors. This is part of Cibigi eCommerce Hosting proactive monitoring and site maintenance support.
5. Site Ownership, Domain Ownership, and or Nameservers Update.
You are the complete owner of the domain you transfer and the site you migrate to us.
Although you might need to transfer your domain to us and migrate your website to Cibigi hosting services, you remain the complete owner of the domain you transfer, and the site you migrate to us.
Migrating your website to us gives us the control we need to be able to optimize and secure your site.
Transferring your domain to us gives us the control we need to be able to optimize and secure your domain.
It is not mandatory to transfer your domain to us. In that case, you will need to update the nameservers at your domain registrar with the details we will provide.
Once that is done, please let us know so we can make sure your domain is optimized and propagated properly.
We will assist you with DNS changes and support as per your requirements through email and phone confirmation.
We will never add any new DNS records without your confirmation through email and phone.
6. Cibigi - Domain Management Services & Domain Renewal.
Cibigi hosting team keeps your domain up to date, stable, and secure, to ensure your site or Cibigi Showcase online store/website stays fully accessible.
The Plan must be active for a minimum of 12 months before we can cover your domain renewal cost for one domain.
Domain renewal payment is free for your domain, on any active Cibigi Showcase or Cibigi for Retail plan you are subscribed to.
Domain Management Period: Twelve (12) months - from the expiry date.
7. License for Cibigi provided software or technology, and services.
Any software or technology we provide to you is licensed, not sold to you the client/member. All updates for software or technology, and services released under and Cibigi™ subscription license, during this subscription is available to you for free.
8. Other Designing and Customization Services.
Although we handle all technical issues for your site, we charge for site designing and content management. Which is invoiced based on your request for site designing and customization.
if you have any technical issues with your site. Cibigi team will fix them after we have migrated your site to Cibigi, so you can start serving your customers.
9. Powered by Cibigi logo.
We will add the Powered by Cibigi services to your eCommerce Sites, Business Sites or Cibigi Showcase online store / website. This lets your site visitors know that you are serious about giving them the best experience and security when they're using your site.
Powered by Cibigi services means,
We Handle Everything, we mean everything! From start to finish plus ongoing maintenance, 24/7 support & optimization. We ensure you have complete peace of mind as a Cibigi client. Cibigi technology, security, and support. To empower your site to be resilient in this ever-changing age of commerce.
10. Security, Support & Performance
When it comes to security, support & performance! We take these things very seriously! That's why Cibigi eCommerce Hosting comes with 24/7 Support & Ongoing Optimization.
Some Security, Support & Performance Features of Cibigi eCommerce Hosting.
Free SSL Certificates
Secure Online Payment
Brute Force Protection
High-Speed Browsing
30 Days Reliable Backups
Guaranteed 99.99% Uptime
High-Speed Load Time
11. Cibigi eCommerce Hosting- Hands-on Support
From the start, we optimize and speed up your site in ways you can see. What really sets us apart is our hands-on support, internet retail Infrastructure™, and commerce technologies.
We continuously improve our technologies and services to keep your site optimized and secure, while at the same time focusing on the performance of your site.
12. Cibigi License Subscription for Software, Technology, and Services.
Cibigi software, technology, and services are available as subscription license services on a monthly or yearly renewal subscription plan and are valid until the renewal date of the subscription license.
Any software, technology, and services provided under the Cibigi services subscription license are licensed to you as a Cibigi client, not sold.
13. Cibigi Mission
a. To continue making it more easy, convenient & rewarding for shoppers to easily search, find, buy & receive what they are shopping for.
b. Re-engineer the retail infrastructure in the Caribbean, to make businesses more attractive & more accessible to consumers.
c. Provide our clients with the technologies, services, infrastructure, and support to power them for resiliency and growth in this ever-changing age of commerce.
You immediately agree to the terms above: When you Subscribe and or Pay for any Cibigi Subscription service.
Company information
Company: Cibigi services
Address: Mongiraud St, Castries
Country: Saint Lucia
Call or WhatsApp: 1 758-518-8065
Email: [email protected]
Cibigi services website: https://services.cibigi.online
Book Free Meeting: https://meetings.hubspot.com/sontouch
Cibigi services inc.
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